Browser Name & Version

Many of the problems seen on web pages are specific to certain browsers (even specific versions of those browsers). So we can fix a problem that you see we may ask you for your browser name and version.

Find out what Browser You're using

On an Apple Macintosh

When you have your browser open, click on the pulldown menu that says the name of the browser. If it is Safari for instance, you'd click the menu on the top left corner of your screen that says Safari.
Continuing with the same example, for Safari you would then go to the item that says 'About Safari'. This should bring up the version number you are using.

On a Windows Personal Computer

While your browser is open, click on the word Help in the menu. Then click on About. The window that opens up will show both the browser name and the current version that you are using.

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